Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

my firefox crashes. it always happen when searching adress website or using search engine

crash IDs: bp-b2b2c711-ac31-4017-9045-2e4042150504 5/4/2015 10:58 AM bp-75097a8a-29ce-42f3-9ffa-e0a4e2150503 5/3/2015 9:49 PM bp-cef37a6a-13a4-44b6-858c-284752150501 5/1/2015 1:53 PM bp-6be27a8b-61d9-442c-95ab-3f29f2150430 4/30/2015 11:58 PM bp-9026c6df-c7ef-4bde-ba22-8dce72150430 4/30/2015 11:58 PM bp-a186a582-0cd8-4c20-8ff3-e997b2150430 4/30/2015 11:21 AM bp-77f055a0-65df-4378-a54c-f59b52150430 4/30/2015 11:21 AM bp-d3afa1d4-7b77-4788-928f-5b7e22150430 4/30/2015 11:21 AM bp-04387879-50cd-4974-a8ee-12c632150430 4/30/2015 11:20 AM bp-d4e29440-fa49-4e49-b748-611b12150430 4/30/2015 11:20 AM bp-363c613e-60aa-4a2c-b5d3-87d352150430 4/30/2015 11:15 AM bp-9d083f32-0261-456f-bed4-b3b352150430 4/30/2015 11:14 AM bp-c66c8cf2-c342-480d-9c17-a0cca2150430 4/30/2015 11:14 AM bp-c2a63171-b69d-4d64-b6a3-399292150430 4/30/2015 11:14 AM bp-890c6532-eb39-4773-a712-6b2122150430 4/30/2015 11:13 AM bp-6da05fd7-30f1-4a7b-a106-c50402150430

how can i fix this?

my firefox crashes. it always happen when searching adress website or using search engine crash IDs: bp-b2b2c711-ac31-4017-9045-2e4042150504 5/4/2015 10:58 AM bp-75097a8a-29ce-42f3-9ffa-e0a4e2150503 5/3/2015 9:49 PM bp-cef37a6a-13a4-44b6-858c-284752150501 5/1/2015 1:53 PM bp-6be27a8b-61d9-442c-95ab-3f29f2150430 4/30/2015 11:58 PM bp-9026c6df-c7ef-4bde-ba22-8dce72150430 4/30/2015 11:58 PM bp-a186a582-0cd8-4c20-8ff3-e997b2150430 4/30/2015 11:21 AM bp-77f055a0-65df-4378-a54c-f59b52150430 4/30/2015 11:21 AM bp-d3afa1d4-7b77-4788-928f-5b7e22150430 4/30/2015 11:21 AM bp-04387879-50cd-4974-a8ee-12c632150430 4/30/2015 11:20 AM bp-d4e29440-fa49-4e49-b748-611b12150430 4/30/2015 11:20 AM bp-363c613e-60aa-4a2c-b5d3-87d352150430 4/30/2015 11:15 AM bp-9d083f32-0261-456f-bed4-b3b352150430 4/30/2015 11:14 AM bp-c66c8cf2-c342-480d-9c17-a0cca2150430 4/30/2015 11:14 AM bp-c2a63171-b69d-4d64-b6a3-399292150430 4/30/2015 11:14 AM bp-890c6532-eb39-4773-a712-6b2122150430 4/30/2015 11:13 AM bp-6da05fd7-30f1-4a7b-a106-c50402150430 how can i fix this?

Modified by cor-el

All Replies (1)

more options
  • Firefox 37.0.2 Crash Report [@ zsdlx.dll@0xa6582 ]
  • Firefox 37.0.2 Crash Report [@ blcbn.dll@0xa6582 ]

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: