Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Message Pane shows up even when selected not to.

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by Billibus

Billibus
Billibus
more options

When I open Thunderbird the Message Pane shows up. I have gone to View, Layout and deselected the Message Pane but it will show up again when I open Thunderbird. When I look at the layout again, the Message Pane is checked marked again. I have to deselect the Message Pane continually. This is a security issue for me in that some e-mail security issues are activated by just having the e-mail displayed in the Message Pane.

I always update Thunderbird immediately when a new version is released. Can you solve this problem because it has been an issue for me for quite some time and several Thunderbird updates.

When I open Thunderbird the Message Pane shows up. I have gone to View, Layout and deselected the Message Pane but it will show up again when I open Thunderbird. When I look at the layout again, the Message Pane is checked marked again. I have to deselect the Message Pane continually. This is a security issue for me in that some e-mail security issues are activated by just having the e-mail displayed in the Message Pane. I always update Thunderbird immediately when a new version is released. Can you solve this problem because it has been an issue for me for quite some time and several Thunderbird updates.

Chosen solution

Tell CCleaner to leave Thunderbird alone. Uncheck everything CCleaner offers to 'clean' related to Thunderbird. If you use Firefox, do the same.

Read this answer in context 👍 0

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

Are you using CCleaner?

Billibus
Billibus Question owner
more options

I am using CCleaner. What does that have to do with Thunderbird and the problem I'm having with the Message Pane automatically being re-selected every time I open Thunderbird. I am concerned because some malware and viruses are activated just by viewing the email. If the Message Pane view is active a bad email could be displayed (and activate something bad) before I can close the message pane.

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Tell CCleaner to leave Thunderbird alone. Uncheck everything CCleaner offers to 'clean' related to Thunderbird. If you use Firefox, do the same.

Billibus
Billibus Question owner
more options

Christ1,

That seems to have solved my problem. I even did a re-boot to make sure that the T-Bird view was without the Message Pane. Thanks for your help!

Now I have to figure out how to get rid of all of the cache that T-Bird and FireFox leaves behind.

Thanks again, Billibus