Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I log on or try to retrieve messages it says, "sending of password for user did not succeed.Mail server...responded Authent Failed

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

After that it comes up with another box to retry, enter new password, or cancel. So I do the first two only to run me back around to the same Password did not succeed message.

This only just started today...after using this for over a year. I went thru the process of deleting all stored passwords so I could enter a new one upon start up, but it still fails.

After that it comes up with another box to retry, enter new password, or cancel. So I do the first two only to run me back around to the same Password did not succeed message. This only just started today...after using this for over a year. I went thru the process of deleting all stored passwords so I could enter a new one upon start up, but it still fails.

All Replies (1)

more options

have you tried restarting your computer?