Firefox can play novamov videos in safe mode but not in normal mode. I have disabled all the plugins, reset the browser but problem still continues.
Flash videos just keep loading in Firefox & Chrome, except on certain sites which are playing(allmyvideos.net etc). I am able to play the video in safe mode.
Last update was this NPSWF32_17_0_0_134.dll
Mime types
application/x-shockwave-flash (Adobe Flash movie: swf)
application/futuresplash (FutureSplash movie: spl)
Application Basics
Name: Firefox Version: 36.0.4 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports (including 1 pending crash in the given time range)
Extensions
Name: IDM CC Version: 7.3.18 Enabled: false ID: [email protected]
Graphics
Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0102 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16492) Driver Date: 3-20-2014 Driver Version: 9.17.10.3517 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 1495103c Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150320202338 browser.startup.homepage_override.buildID: 20150320202338 browser.startup.homepage_override.mstone: 36.0.4 dom.mozApps.used: true extensions.lastAppVersion: 36.0.4 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-manager.lastCheck: 1428005654 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104439 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSMIME Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSSL Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSUTIL Expected minimum version: 3.17.4 Version in use: 3.17.4
Experimental Features
All Replies (3)
And i have already disabled "use hardware acceleration where available option" but it does not resolve the problem.
Has anyone else faced a similar problem. Please help in solving it.
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)