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block ad making an exception

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

dragontamer37379
dragontamer37379
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when I play games or browse videos, there is a tiny white box in the top right corner, when I click it a window opens asking if I want to make a exception and allow the player, most of the time it allows me to see the videos or play the games. When I used it on a game I was playing it completely blanked it out. I can't play it now cause it is just a white box. How do I undo this?

when I play games or browse videos, there is a tiny white box in the top right corner, when I click it a window opens asking if I want to make a exception and allow the player, most of the time it allows me to see the videos or play the games. When I used it on a game I was playing it completely blanked it out. I can't play it now cause it is just a white box. How do I undo this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab