Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Links won't open in webpages in Firefox (they will in other browsers.)

  • 3 replies
  • 10 have this problem
  • 22 views
  • Last reply by Scott

bmk825
bmk825
more options

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

Chosen solution

Can you try Firefox Safe Mode to see if the problem goes away? You can restart in Firefox Safe Mode by either:

  • Clicking the menu button New Fx Menu, click Help Help-29 and selecting Restart with Add-ons Disabled, or;
  • Holding the option key while starting Firefox.

If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration.

Let us know how you get on.

Read this answer in context 👍 1

All Replies (3)

Scott
Scott
more options

Chosen Solution

Can you try Firefox Safe Mode to see if the problem goes away? You can restart in Firefox Safe Mode by either:

  • Clicking the menu button New Fx Menu, click Help Help-29 and selecting Restart with Add-ons Disabled, or;
  • Holding the option key while starting Firefox.

If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration.

Let us know how you get on.

bmk825
bmk825 Question owner
more options

bmk825 said

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

Seems to work. Thanks!

Scott
Scott
more options

Firefox Safe Mode is a tool used to help track down issues like yours - it shouldn't be used for daily browsing.

Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.