Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I access my email on my laptop (Windows 7) through thunderbird but am now getting the error message 'couldnt load XPCOM'

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by Matt

judithstoddart
judithstoddart
more options

My laptop crashed , I restarted it and since then I cant access my email - see main question

My laptop crashed , I restarted it and since then I cant access my email - see main question

Chosen solution

please try reinstalling using a download from getthunderbird.com

Read this answer in context 👍 1

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

please try reinstalling using a download from getthunderbird.com