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Does Thunderbird normally take screen captures ?

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  • Last reply by AdeB

AdeB
AdeB
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I run Trusteer Rapport on Firefox. It provides a weekly report of security-related events. I attach a screen capture. The report says that it has blocked Thunderbird.exe from taking screen captures while I was on a banking website in firefox.

The screen capture happened at about the same time that Thunderbird stopped receiving emails from all my email providers and seems also to have lost all my email server passwords. ( I have already posted a question relating to this failure on Mozilla Support)

Does Thunderbird normally take screen captures?

I run Trusteer Rapport on Firefox. It provides a weekly report of security-related events. I attach a screen capture. The report says that it has blocked Thunderbird.exe from taking screen captures while I was on a banking website in firefox. The screen capture happened at about the same time that Thunderbird stopped receiving emails from all my email providers and seems also to have lost all my email server passwords. ( I have already posted a question relating to this failure on Mozilla Support) Does Thunderbird normally take screen captures?
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Chosen solution

I have never known it to do so and I can't think of any reason why it should. I use screen captures quite often to illustrate an explanation, and I can't recall ever seeing stray screenshots. (But then if it was covert, it wouldn't place them on the clipboard, would it? ;-) )

I suspect you have a false positive there. I haven't used Rapport. My bank offers it but I don't expect such things to work in Linux.

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Zenos
Zenos
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Chosen Solution

I have never known it to do so and I can't think of any reason why it should. I use screen captures quite often to illustrate an explanation, and I can't recall ever seeing stray screenshots. (But then if it was covert, it wouldn't place them on the clipboard, would it? ;-) )

I suspect you have a false positive there. I haven't used Rapport. My bank offers it but I don't expect such things to work in Linux.

AdeB
AdeB Question owner
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Thanks for your response. I will assume the Rapport message is nothing to worry about for the time being.