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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by John99

therealatri
therealatri
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i have uninstalled and deleted the mozilla folder and tried a fresh install. Firefox is still crashing before starting, Crash ID: bp-f3f9df7b-7dea-4f0e-ad8e-69f572150128

i have uninstalled and deleted the mozilla folder and tried a fresh install. Firefox is still crashing before starting, Crash ID: bp-f3f9df7b-7dea-4f0e-ad8e-69f572150128

All Replies (1)

John99
John99
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It appears Window Blinds is involved in this crash. If necessary disable; or uninstall that, using the Windows Control Panel.

This is a longshot. After doing that try with Hardware Acceleration disabled. That may in some circumstances slow down graphics, but it may enable Firefox to run without crashing even with WidowBlinds installed.

There were suggestions on the WindowBlinds site that disabling hardware acceleration may help, however Firefox's safe mode should have hardware acceleration disabled and you say safe mode does not help.

P.S. For forum cross referencing purposes

  • Report for your CrashID ID: bp-f3f9df7b-7dea-4f0e-ad8e-69f572150128
  • Crash Signature: wbload.dll@0xbae8
  • No related mozilla bugs but also see http://forums.stardock.com/460502

Modified by John99