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I cannot connect Firefox to the Internet. I keep getting an error message reading:" profile unavailable or inaccessible.

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  • Last reply by Epicaleb

williewonka
williewonka
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I've downloaded a new version of Firefox and it has not responded at all. I keep getting a profile inaccessible or unavailable message. I've gone to Mozilla support to apply their fix to this specified problem, but have not had any positive results. 

I think the new version may be incompatible with my computer. I have a Windows Vista system and my IE browser works fine. Can you help??
I've downloaded a new version of Firefox and it has not responded at all. I keep getting a profile inaccessible or unavailable message. I've gone to Mozilla support to apply their fix to this specified problem, but have not had any positive results. I think the new version may be incompatible with my computer. I have a Windows Vista system and my IE browser works fine. Can you help??

All Replies (1)

Epicaleb
Epicaleb
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Hi!

It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: https://support.mozilla.org/en-US/questions/new/desktop; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.

I hope that helps you!