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Imported google contacts into 'Hello' by mistake, and now cannot delete them

  • 1 reply
  • 8 have this problem
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  • Last reply by philipp

BigBarruda
BigBarruda
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Hi

I was playing around with the new 'Hello' feature, and imported my Google contacts by mistake. I'm trying to remove them, but the 'remove contact' is not available.

How do I remove the contacts?

Thank you in advance.

Hi I was playing around with the new 'Hello' feature, and imported my Google contacts by mistake. I'm trying to remove them, but the 'remove contact' is not available. How do I remove the contacts? Thank you in advance.

Chosen solution

hi BigBarruda, you can do the following in order to remove all contacts again:

go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the folder named idb contained within the \storage\persistent\chrome\ subfolders - restart firefox afterwards.

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philipp
philipp
  • Moderator
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Chosen Solution

hi BigBarruda, you can do the following in order to remove all contacts again:

go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the folder named idb contained within the \storage\persistent\chrome\ subfolders - restart firefox afterwards.