We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe won't work.Trying to print bank statement. Won't work?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by guigs

more options

Have updated Adobe Reader. Have set it as default. Every time I try and print a bank statement from bank website, it won't load into adobe. What am I doing wrong? Loaded in another browser and it works fine.

Have updated Adobe Reader. Have set it as default. Every time I try and print a bank statement from bank website, it won't load into adobe. What am I doing wrong? Loaded in another browser and it works fine.

Chosen solution

Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) window, select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) window, select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.