Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Frequent crashes, seemingly random. One site I visit causes more crashes than others. I would appreciate any help with resolving this issue.

Thank you

Frequent crashes, seemingly random. One site I visit causes more crashes than others. I would appreciate any help with resolving this issue. Thank you

Chosen solution

Thank you very much cor-el. I removed and reinstalled the latest Nvidia Linux driver to correct the Nouveau 3D driver problem and it seems to be working fine now. I appreciate you pointing me in the right direction. Have a great day!

Read this answer in context 👍 0

All Replies (5)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


See also:

more options

bp-8fdb6137-4e62-42c1-bb0c-3be572141119 bp-e0caa06c-ea1f-49ae-aff7-f54372141119 bp-c38665de-35f0-4c6e-9340-0d0492141119 bp-e2932f90-1f18-4393-a6c3-25ceb2141119 bp-dd085c74-bb72-4c9d-9115-639322141119 bp-f374fee4-7979-49fb-b2c2-f04302141118

Crashes also occur when FF has add-ons disabled

more options

That is a problem with the Nouveau 3D Driver.

See also:

more options

Chosen Solution

Thank you very much cor-el. I removed and reinstalled the latest Nvidia Linux driver to correct the Nouveau 3D driver problem and it seems to be working fine now. I appreciate you pointing me in the right direction. Have a great day!