hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

I Can't get this message:"Please keep the length of your content to 10,000 characters or less. It is currently 19,571 characters."

Name: Firefox Version: 33.1 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/3 Crash Reports for the Last 3 Days

Report ID: bp-f0752d1e-1d71-468d-b453-48e312141120 Submitted: 2 hours ago Report ID: bp-79c2f993-d8b6-4de0-b53a-028072141118 Submitted: 2 days ago

All Crash Reports (including 25 pending crashes in the given time range)

Extensions

Name: CleanQuit (Desktop) Version: 1.0 Enabled: true ID: jid1-89AP7HIeOhgCJw@jetpack

Name: DoNotTrackMe: Online Privacy Protection Version: 4.0.1249 Enabled: true ID: [email protected]

Name: History Export Version: 0.4 Enabled: true ID: [email protected]

Name: MaskMe Version: 1.40.349 Enabled: true ID: [email protected]

Name: Mozilla Archive Format Version: 3.0.3 Enabled: true ID: {7f57cf46-4467-4c2d-adfa-0cba7c507e54}

Name: NoScript Version: 2.6.9.4 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: OneTab Version: 1.9 Enabled: true ID: extension@one-tab.com

Name: Password Exporter Version: 1.2.1 Enabled: true ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

Name: Pinboard.in Version: 3.6 Enabled: true ID: [email protected]

Name: Places to CSV Version: 0.5 Enabled: true ID: {f08a2443-ec7c-4b46-983e-21f2d8ead164}

Name: TrashMail.com Version: 2.7.1 Enabled: true ID: [email protected]

Name: VTzilla Version: 1.5 Enabled: true ID: [email protected] Graphics

Adapter Description: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller Adapter Drivers: ialmrnt5 Adapter RAM: Unknown Device ID: 0x2562 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. DirectWrite Enabled: false (0.0.0.0) Driver Date: 1-23-2005 Driver Version: 6.14.10.4020 GPU #2 Active: false GPU Accelerated Windows: 0/3 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Try to disable OMTC and leave hardware acceleration in Firefox enabled.

• about:config page: layers.offmainthreadcomposition.enabled = false
• http://kb.mozillazine.org/about:config

You can try to disable hardware acceleration in Firefox.

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

• https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

Thank you cor.el

Tried all of that and no nothing has changed. was going to paste a screen shot of status here but wont let me past in comments

Did also look for update on graphics....could not connect to intel..will try again.