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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 17 views
  • Last reply by musigirl

musigirl
musigirl
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I followed the suggestion of Mozilla to reset firefox. After firefox will boot up but then crashes right away. This is the code from my last crash report Crash ID: bp-8ee0f465-7c38-4f3e-b87a-afb192141114 I tried to just reinstall, but that didn't work.

I followed the suggestion of Mozilla to reset firefox. After firefox will boot up but then crashes right away. This is the code from my last crash report Crash ID: bp-8ee0f465-7c38-4f3e-b87a-afb192141114 I tried to just reinstall, but that didn't work.

All Replies (2)

philipp
philipp
  • Moderator
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hello musigirl, please remove the facebook photo uploader plugin which is causing those crashes: https://www.ehow.com/how_8575837_remove-facebook-photo-uploader.html

musigirl
musigirl Question owner
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There was no Facebook plugin in the internet plugin folder to remove. This is the most recent Crash ID: bp-e80b67aa-56bb-4ae5-9f6d-f8e0a2141114.