Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every time Firefox is closed and reopend, all settings (i.e. homepage, security settings) are reset to default.

  • 1 reply
  • 4 have this problem
  • 56 views
  • Last reply by CoryMH

paulpvm
paulpvm
more options

I open the menu, select option, and the change things such as my homepage, my tracking preferences, and advanced settings. Each time I close Firefox and then reopen it, my settings are reverted back to the default settings. Maybe I am missing a "reset all settings upon restart" box that I accidentally checked, but I don't think so. Any help will be great.

I appreciate it. Paul

I open the menu, select option, and the change things such as my homepage, my tracking preferences, and advanced settings. Each time I close Firefox and then reopen it, my settings are reverted back to the default settings. Maybe I am missing a "reset all settings upon restart" box that I accidentally checked, but I don't think so. Any help will be great. I appreciate it. Paul

Chosen solution

Hello,

Make sure that you don't have any third party applications, such as an antivirus, preventing your preferences from being saved. Some protection software have a feature that protects your preferences from being modified by malware, but also prevents you from changing your own settings. For more information, see How to fix preferences that won't save.

Read this answer in context 👍 1

All Replies (1)

CoryMH
CoryMH
more options

Chosen Solution

Hello,

Make sure that you don't have any third party applications, such as an antivirus, preventing your preferences from being saved. Some protection software have a feature that protects your preferences from being modified by malware, but also prevents you from changing your own settings. For more information, see How to fix preferences that won't save.