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Firefox not responding

  • 3 replies
  • 3 have this problem
  • 12 views
  • Last reply by Terry

Terry
Terry
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I get this "Firefox not responding" when i try to save an ad on Gumtree. Messages are>>"this is embarrassing/restore, close program or wait for Firefox to respond". If i wait Firefox still doesn`t respond. If i click on close program, it closes, and when i open Gumtree again and check the ad has been saved. I tested on another ad site and all is ok. When you reply i can attach files concerning the messages as there is no provision here to attach files. Could you help please?

I get this "Firefox not responding" when i try to save an ad on Gumtree. Messages are>>"this is embarrassing/restore, close program or wait for Firefox to respond". If i wait Firefox still doesn`t respond. If i click on close program, it closes, and when i open Gumtree again and check the ad has been saved. I tested on another ad site and all is ok. When you reply i can attach files concerning the messages as there is no provision here to attach files. Could you help please?

Chosen solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

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All Replies (3)

Terry
Terry Question owner
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This is only happening with Gumtree

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Terry
Terry Question owner
more options

Thank You, that did it. I went as far as>>"Remove Cookies" from sites causing problems: • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies