Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I restore deleted passwords? URGENT

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I accidentally clicked "Remove all" in the passwords box. Can I get them all back? I kinda need them.

I accidentally clicked "Remove all" in the passwords box. Can I get them all back? I kinda need them.

All Replies (2)

more options

Firefox does not have a feature to undelete passwords.

Do you back up your Firefox profile folder containing your settings files? The file you need to find/recover is logins.json.

If you do not have a backup, on Windows 7, you could right-click the file, call up Properties, then the "Previous Versions" tab to see whether a restore point contains a copy of the data.

On Windows 8+, this might not be enabled by default, you might need to turn on the File History feature. However, I posted a possible workaround here: https://support.mozilla.org/questions/1012716#answer-608899

Note: You can open your current Firefox settings (AKA Firefox profile) folder using either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button.

more options

If you still have the signons.sqlite from the previous Firefox version and you haven't changed the Master Password so key3.db is still valid then you can try to re-import the passwords.


You can force Firefox to reimport the passwords from the signons.sqlite file.

  • reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
  • delete the logins.json file in the Firefox profile folder with Firefox closed

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)