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ebay shipping tracking not working in firefox after last update fix

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by STUPIDCPU

STUPIDCPU
STUPIDCPU
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on Ebay MYEBAY looking at package tracking for purchases. click on tracking number widow open clock thing runs and box stays blank working fine on MS internet explorer running latestest windows 8.1 and firefox (autoupdate) on both. worked fine until firefox did its last update.

on Ebay MYEBAY looking at package tracking for purchases. click on tracking number widow open clock thing runs and box stays blank working fine on MS internet explorer running latestest windows 8.1 and firefox (autoupdate) on both. worked fine until firefox did its last update.

Chosen solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (2)

Andrew
Andrew
  • Moderator
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Chosen Solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

STUPIDCPU
STUPIDCPU Question owner
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I'm stunned, shocked, amazed, blown over, speechless, dancing in the street, run-over-and-left-for-dead........

For the first time in over 30 years of using the internet and tech support....

IT ACTUALLY WORKED !!!

Thanks......................