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wtf????google yahoo even facebook become untrusted issuer?????what's wrong with firefox

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  • 15 have this problem
  • 2 views
  • Last reply by bobherrin

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i know what's the meaning of untrusted website.... but what the hell can i do with a internet without facebook google and yahoo??? i havent been using computer for a while and when i look up on the internet today i can only search youtube and my own school website please help me the solve the problems this thing confused me for whole day

thanks you

i know what's the meaning of untrusted website.... but what the hell can i do with a internet without facebook google and yahoo??? i havent been using computer for a while and when i look up on the internet today i can only search youtube and my own school website please help me the solve the problems this thing confused me for whole day thanks you

Chosen solution

Check the operating system date, time, and time zone settings.

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Chosen Solution

Check the operating system date, time, and time zone settings.

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Check out why the site is untrusted and click "Technical Details to expand this section.
If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

  • Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
  • Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
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On several of the sites that Firefox now thinks are unsafe (Yahoo Calendar, various Google pages) there is no option to check I understand the risks'bold text'. It just won't let you go further. I've had to go back to IE in order to access sites I used to access with Firefox!

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Try to rename the cert8.db file (cert8.db.old) and delete the cert_override.txt file in the Firefox profile folder to remove intermediate certificates and exceptions that Firefox has stored.

If that has helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previously stored intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

You can use this button to go to the currently used Firefox profile folder:


You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

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Well, that didn't work. Still thinks Google is bad, and won't let me edit anything in my Yahoo groups - won't let me edit my group calendar. Back to IE.