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Lowes website will not go past page 1- page 2 "whited out"

  • 3 replies
  • 1 has this problem
  • 17 views
  • Last reply by bobo22

bobo22
bobo22
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Since updated to FF29 I can not get past page 1 when searching Lowes.com. Page 2 is "whited out". I can use IE on same website and everything works, so problem would appear to be with Firefox.

Since updated to FF29 I can not get past page 1 when searching Lowes.com. Page 2 is "whited out". I can use IE on same website and everything works, so problem would appear to be with Firefox.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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All Replies (3)

Moses
Moses
  • Moderator
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
bobo22
bobo22 Question owner
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Moses, I tried your suggestions, but did not fix problem. I did however try Cor-el 's suggestion and found that HTTPS-Everywhere 3.5.1 was the apparent culprit.