cannot open grooveshark due to a supposed problem loading flash. (I have the latest version of both (Mozilla and Flash)
Everything with firefox works ok except Grooveshark. An error message appears saying: We had problems loading flash, you might have any blocker etc etc.
I don´t have any blocker and as a matter of fact i have the latest versions for both mozilla and flash. Neither version of flash test nor reinstallation process nor checking add ons or firewall settings solved my problem.
Thanks for the attention. Regards
All Replies (1)
To double-check your Flash permissions for the site, you can click the globe or padlock icon to the left of the address, click More Information, then click the Permissions tab. The "Activate Plugins" section would be the one to check.
I understand you have checked your add-ons, but in case there is an unexpected interaction, could you test the page in Firefox's Safe Mode just to confirm that extensions are not the problem? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).
Any difference?