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Firefox gets stuck at the home page today

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When we open firefox and it goes to its home page its stuck and unresponsive but when I accessed it from a norton feedback its fine until I end up back at the home page then its stuck again.

When we open firefox and it goes to its home page its stuck and unresponsive but when I accessed it from a norton feedback its fine until I end up back at the home page then its stuck again.

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Please check the version of Fire Fox you are using. Please update it, if it is out-dated. Please clear the cache regularly, for improving the speed of your browser.

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Sorry, but apparently there was a problem with Mozilla's service that updates the "snippet" that appears below the search box. If you happened to open Firefox at the wrong moment and got the bad snippet, you need to clear it out to resolve this issue. Could you try the solution in this thread: Firefox hangs on the default Start Page.