Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Downloaded 26 to Dell XPS/Windows XP;how do I run it ?

hjertecire
hjertecire
more options

Firefox told me to upgrade browser. So I downloaded Firefox Setup Stub 26.0 (4).exe. Now, when I open Firefox the message is "you need to upgrade"--still. How do I formalize the upgrade so that it is --in fact--upgraded and running once and for all? I'm running in Windows on a decade-old Dell XPS Windows XP Thanks.

Eric

Firefox told me to upgrade browser. So I downloaded Firefox Setup Stub 26.0 (4).exe. Now, when I open Firefox the message is "you need to upgrade"--still. How do I formalize the upgrade so that it is --in fact--upgraded and running once and for all? I'm running in Windows on a decade-old Dell XPS Windows XP Thanks. Eric

Όλες οι απαντήσεις (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The stub installer is a small download. Once you double-click it, it pulls a larger file and installs it. If you've already done that, I suspect you might have a different issue.

Check your internal version number using Help > About Firefox

If that shows 26.0, then your Firefox is up-to-date and there is a glitch with the version number Firefox is reporting to websites. You can clear this up using the method outlined in this article: How to reset the default user agent on Firefox.

Does that work?