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Downloaded FF 20.0 but it won't open. Says "mounting failed" or "not recognized" or "couldn't open".

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  • Τελευταία απάντηση από Nathan Suchy

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Tried downloading Firefox 20.0 but the dmg won't open. Used Safari 5.0.5 on my Macbook running OSX 10.6.8.

Any ideas or should I try downloading a previous version of FF?

Many thanks!

Lori

Tried downloading Firefox 20.0 but the dmg won't open. Used Safari 5.0.5 on my Macbook running OSX 10.6.8. Any ideas or should I try downloading a previous version of FF? Many thanks! Lori

Επιλεγμένη λύση

Please delete the file and redownload it. This sounds like a corupted download to me. If that does not work please reply and I will see what I can do :)

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Επιλεγμένη λύση

Please delete the file and redownload it. This sounds like a corupted download to me. If that does not work please reply and I will see what I can do :)

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Thank you both for your prompt replies!

the-edmeister, I tried your suggestion but didn't get an "Eject Firefox" option from the menu. I never was able to open it.

I then figured that perhaps nathansuchy was on the right track and that the download was corrupted. I did a fresh download of FF 20 this morning and this time it was successful.

Thanks again to you both for taking the time to help me!

Regards,

Lori

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Your welcome and thanks for using Mozilla Firefox :)