Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

buffering stuck open on a web page since 2/2012 yet i can still use my computer i just cant get on internet

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από cor-el

more options

my computer works fine till i try to get on firefox/internet. it says i have a tab open & asks if i want to close or open a new one..neither way works!!! do i remove firefox? how do i get on the internet..my kid is battling cancer & i need my laptop at the hospital!!!!!!!

my computer works fine till i try to get on firefox/internet. it says i have a tab open & asks if i want to close or open a new one..neither way works!!! do i remove firefox? how do i get on the internet..my kid is battling cancer & i need my laptop at the hospital!!!!!!!

Επιλεγμένη λύση

Could you try starting Firefox in "Safe Mode" (Firefox Safe Mode, not Windows Safe Mode)?

With all Firefox windows closed, hold the Shift key when starting Firefox. When you get the Safe Mode dialog, don't check any boxes, just click Continue in Safe Mode.

Can you start up in Safe Mode?

More info: Diagnose Firefox issues using Troubleshoot Mode

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (4)

more options

Επιλεγμένη λύση

Could you try starting Firefox in "Safe Mode" (Firefox Safe Mode, not Windows Safe Mode)?

With all Firefox windows closed, hold the Shift key when starting Firefox. When you get the Safe Mode dialog, don't check any boxes, just click Continue in Safe Mode.

Can you start up in Safe Mode?

More info: Diagnose Firefox issues using Troubleshoot Mode

more options

Hi lisak, hopefully it will work on your next startup, when you are no longer in Safe Mode. But if not, you can use the Safe Mode dialog to disable add-ons or try other steps to bypass the problem.

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).


You can try to reset Firefox and create a new profile if you keep having problems.