My Bank's Web Site won't remember me
The first time you go to my bank's website it asks you a challenge question, then after that it doesn't. Every day my bank is asking me this challenge question since I updated Firefox. I have no problem with any other site. I have deleted cookies, re-installed Firefox, etc. My other identity on this computer works normally. ?
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Hey cijeho,
Go to Tools >Options >Security tab click on Saved passwords. This will give you a list of sites that you have saved a password for. Just find your site and delete that entry.
There is a lot of useful information in this article about the Firefox Password Manager. It should answer any other questions you might have.
You can also remove the cookies from that site if you've created a do not remember me cookie by going to Tools > Options > Privacy > Cookies: "Show Cookies"
Hopefully this helps!
There is no saved password for that site. It never asks to save the account number. And, like I said above, I did delete the cookies and re-installed Firefox. It is like the cookies that it saves don't work.
Such details are stored in a cookie, so make sure that you keep such a cookie.
- Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
"Create an allow cookie exception (Tools > Options > Privacy > Cookies: " Exceptions) My Firefox doesn't have that option - I have Tools > Options > Privacy > but no ability to click on cookies. I have Tracking, History, Clear Your Recent History, Remove Individual Cookies, and Location Bar, all in paragraph form. Do we have different versions or something? I've added the screenshot below.
To see all the History and Cookie settings, select:
- Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
- https://support.mozilla.org/kb/Options+window+-+Privacy+panel
Ok, I added the site to the exceptions area and set it to allow. It still keeps asking me the challenge question.