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Fox 7.0.1 Addressbar locks me up!

  • 8 απαντήσεις
  • 11 έχουν αυτό το πρόβλημα
  • 8 προβολές
  • Τελευταία απάντηση από Tim

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Ever since I moved to Firefox Desktop 7.0.1 I have the same problem:

When I try to type an address directly into the address bar, fox basically freezes. It won't accept more than a character or two in the addressbar and the cursor remains in the addressbar. After the attempt, I can't type anything into the search bar, I can pull down my bookmarks menu, but it won't execute or go to any bookmarks, and all links on the active page no longer respond. I can't switch or close tabs.

I'm running Windows 7 on an HP i7 with 8GB RAM.

I have all three extensions disabled. I have done a complete uninstall (removing bookmarks, settings, etc.) and reinstalled - with the same problem. I have the default theme installed. If I run Fox in safe mode, it works fine.

I didn't have this problem until I upgraded to 7.0.1

Any ideas for me?

Ever since I moved to Firefox Desktop 7.0.1 I have the same problem: When I try to type an address directly into the address bar, fox basically freezes. It won't accept more than a character or two in the addressbar and the cursor remains in the addressbar. After the attempt, I can't type anything into the search bar, I can pull down my bookmarks menu, but it won't execute or go to any bookmarks, and all links on the active page no longer respond. I can't switch or close tabs. I'm running Windows 7 on an HP i7 with 8GB RAM. I have all three extensions disabled. I have done a complete uninstall (removing bookmarks, settings, etc.) and reinstalled - with the same problem. I have the default theme installed. If I run Fox in safe mode, it works fine. I didn't have this problem until I upgraded to 7.0.1 Any ideas for me?

Όλες οι απαντήσεις (8)

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Please post the contents from about:support

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I'm not sure what you're asking (sorry)...

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Application Basics

       Name
       Firefox
       Version
       7.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Norton Toolbar
       2012.2.0.2
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       Norton Vulnerability Protection
       3.2
       false
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       Roboform Toolbar for Firefox
       7.5.7
       false
       {22119944-ED35-4ab1-910B-E619EA06A115}
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage_override.buildID
       20110928134238
       browser.startup.homepage_override.mstone
       rv:7.0.1
       browser.tabs.warnOnClose
       false
       extensions.lastAppVersion
       7.0.1
       gfx.blacklist.direct2d
       2
       gfx.blacklist.layers.direct3d10
       2
       gfx.blacklist.layers.direct3d10-1
       2
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       255633
       privacy.sanitize.migrateFx3Prefs
       true
 Graphics
       Adapter Description
       Mobile Intel(R) HD Graphics
       Vendor ID
       8086
       Device ID
       0116
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
       Driver Version
       8.840.7.0
       Driver Date
       3-28-2011
       Direct2D Enabled
       Blocked for your graphics driver version.
       DirectWrite Enabled
       false (6.1.7601.17563)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
       GPU Accelerated Windows
       0/1
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Does the issue persist if you disable Norton?

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Yes. I disabled the firewall and the antivirus. Problem still with me.

I should mention, too, that it's not just the addressbar. I have the same problem is I try to use the search bar. If I simply start up fox, I can browse around using only hyperlinks. The problem occurs as soon as I type into address or search bars.

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Did you disable the Norton extension in Firefox, or just the a/v application?

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Both; Fox extensions disabled and through the app. Which brings me to a curiosity...

Running in safe mode (from what I see) disables the extensions and the theme, but leaves plugins enabled. Addressbar/search bar work fine.

Running Fox normally (non-safe mode), I only have 3 extensions installed (currently) and I have them all disabled. There is no way to manually disable the theme.

So the only difference in Fox and safe mode fox is the theme? MAybe I'm fishing, here. I only have the default theme installed...

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Safe Mode does a couple things differently: no extensions, no JIT for JavaScript and disables HWA.

HWA doesn't appear to be a suspect but you can try disabling HWA and see if that makes a difference.