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Get window Software Update with Downloading Firefox, but it stays in connecting to server mode, progress bar that has moving blue bar, never stops, will stay there for hours. how can i complete update?

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when i start laptop i get Software Update with Downloading Firefox. i click yes, it says connecting to server descriptors with progress bar that never stops, will stay there for hours, been doing this every time I restart Firefox. used to do this with version 5, now is asking for version 6 beta. how can i get it to complete update?

when i start laptop i get Software Update with Downloading Firefox. i click yes, it says connecting to server descriptors with progress bar that never stops, will stay there for hours, been doing this every time I restart Firefox. used to do this with version 5, now is asking for version 6 beta. how can i get it to complete update?

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.