Problem with credit card verification with firefox 4 (works with safari!)
I recently upgraded to Firefox 4 and tried to book train tickets online. I have done this many times before with earlier Firefox versions. Now however, after being redirected to the card verification page and submitting my security details, instead of confirming my booking Virgin trains asks me to log on again! I thought it was a problem with the website but I subsequently booked the tickets using Safari so I guess that means there is a problem with Firefox 4. Can I go back to the previous version?
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Such details are stored in a cookie.
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.
I have since gone back to Firefox version 3 and feel much happier with it. I think the the problem I was having was due to the new version as I have made credit card purchases with both Firefox version 3 and safari without any problems.
I, also, have previously made credit card purchases with Firefox version 3 without any problems.
I only encountered this problem with credit card verification after downloading Firefox 4. I was however able to book tickets successfully, the same day, using Internet Explorer and the card verification went through as normal. I am confident that the problem was due to problems with the new version of Firefox.