We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Google Drive application

  • 3 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από Infinity__

more options

I just subscribed to Google Drive but I can't access it through my gmail/google account. Is this because Firefox is blocking the application?

I just subscribed to Google Drive but I can't access it through my gmail/google account. Is this because Firefox is blocking the application?

Όλες οι απαντήσεις (3)

more options

Hi there, I'm sorry to hear that you're experiencing issues with Firefox. If you can kindly provide screenshots of error codes, or the errors themselves, that be extremely helpful.

Thanks!

more options

Thanks for the response. The error code is "Request had insufficient authentication scopes." I usually don't have any problem accessing my google accounts, not sure why this one is giving me problems.

more options

Hi there, This issue may have been caused by some permission errors in the Google API. If you have nothing stored in this Drive just yet, you can try the following steps:

  1. Head we were Google Account page.
  2. Click on "Data and Privacy", then under "Apps and Services", click "Content saves from Google services".
  3. Select "Delete a Service".
  4. Remove Google Drive, if possible.

If you are unable to remove Google Drive, you can try clearing cookies and cache:

  1. Click on the three lines in the bottom right corner
  2. Head to Settings, then Data Management
  3. Deselect everything except for "Cookies" and "Cache"
  4. Click on "Clear private data". Note that this will sign you out of all apps, and you'll have to use your username and password to sign in again. Some websites may load slightly slower when visiting them for three first time after clearing cache.

I hope this helped!