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suddenly thunderbird won"t open messsages, message says temp unavailable after i input password. never had to input password before. has been going on for weeks

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Stephen Skerenchak
Stephen Skerenchak
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after clicking thunderbird icon it opens acts like it is checking messages then asks me for my password. I insert password then I get a message saying incoming server temp unavailable. has been going on for weeks. can anyone help? All settings were working fine until this started. 

                                   Thanks
after clicking thunderbird icon it opens acts like it is checking messages then asks me for my password. I insert password then I get a message saying incoming server temp unavailable. has been going on for weeks. can anyone help? All settings were working fine until this started. Thanks

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Matt
Matt
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?