Today I lost all of my local folders when Thunderbird updated how do I retrieve them back as they were very important :/
Hello , today when Mozilla updated I lost all of my old local folders and they were extremely important , would they be lost indefinately?
Hello , today when Mozilla updated I lost all of my old local folders and they were extremely important , would they be lost indefinately?
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Application Basics
Name: Thunderbird Version: 52.4.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.4.0 Profile Folder: Open Folder
(Local drive) Application Build ID: 20171004092449 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) promail.ptd.net:995, SSL, passwordCleartext
OUTGOING: , promail.ptd.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions
Lightning, 5.4.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.apps.reset-permissions: true
extensions.lastAppVersion: 52.4.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 3b4c786b-abdc-4e72-b51e-3813c3c96b3
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1511101641
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
security.sandbox.content.tempDirSuffix: {285fbe94-c192-4991-a0b6-f2a93e6a3036}
Graphics
GPU #1
Description: Intel(R) HD Graphics 520
Vendor ID: 0x8086
Device ID: 0x1916
RAM: Unknown
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Driver Version: 22.20.16.4771
Driver Date: 8-13-2017
Features
Direct2D: false
DirectWrite: true (10.0.15063.674)
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: skia
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
I have this problem also. The number of items available to me are *much* less than the total size of my TB mail (in excess of 4 GB; MozBackup ceates a 18 GB backup). All of my folders listed by year from 2004 to present have disappeared.
Is this just an issue of indexing ?