Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Can't log on to aol to read e-mail

  • 3 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 14 προβολές
  • Τελευταία απάντηση από Matt

Brit61
Brit61
more options

I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed." If I then click retry I get another dialouge which says "server [email protected] has disconnected. the server may have gone down or there may be a network problem".

Ihave tried the following :-

1 Restored profile from backup.

2 Deleted profile and created new one.

I know my password is ok because I can log on using the aol browser using it and get access to my e-mail that way but this is not ideal.

Should I try a complete re-install of Thunderbird ?

Any help would be gratefully recieved.

Best Regards



Alan Easn

I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed." If I then click retry I get another dialouge which says "server [email protected] has disconnected. the server may have gone down or there may be a network problem". Ihave tried the following :- 1 Restored profile from backup. 2 Deleted profile and created new one. I know my password is ok because I can log on using the aol browser using it and get access to my e-mail that way but this is not ideal. Should I try a complete re-install of Thunderbird ? Any help would be gratefully recieved. Best Regards Alan Easn

Όλες οι απαντήσεις (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would suggest you look at your anti virus. They are notorious for dropping connection in their attempt at scanning mail

Brit61
Brit61 Ιδιοκτήτης ερώτησης
more options

Hi Matt,

Thanks for your prompt reply.

I have tried disableing my av but no improvement!

Best Regards



Alan Eason

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

lots of folks here today sing Norton's are you one?

try a reinstall. Someone earlier today had success doing so.