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I restored my inbox and have no account information

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  • Τελευταία απάντηση από tjohnson

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I lost my Thunderbird inbox and imported a Carbonite restoration. Now Thunderbird doesn't show my accounts.

I lost my Thunderbird inbox and imported a Carbonite restoration. Now Thunderbird doesn't show my accounts.

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Generally, you need to create accounts first before you can import mail. If you recreate your accounts manually, they should show correctly. You may need to start with a new profile and import your restoration again after setting up your accounts.

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Thanks. I recreated the account and the inbox is loading, but only the inbox. How do I get all my other folders and my address book?

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perhaps you need to restore the whole profile from casrbonite, commencing with the Thunderbird folder that contains the profiles.ini file.

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If you lost your Thunderbird inbox before, you might not want to restore your entire profile because it could have gotten corrupted.

In order to get all of your mail and your address book(s) back, you can copy the "Mail" folder and .mab files from your old profile.

This article explains how to find your Thunderbird profile folder and what the purpose of each of the folders and files in it is. So if there's any other data you want to restore from your old profile, it should mention the the files you need to restore.