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Cableone innstalled a new server and now my thunderbird email will not work. What do I do now?

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lenellis
lenellis
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Cableone, our internet provider, has changed from a Google server to their own server and now my Thunderbird email will not work. They have directions listed to make it work, but this does not work. I have also contacted Cableone's technical support and they say because thunderbird is not their system they have no responsibility to make it work. I prefer to use Thunderbird for my email - how can I make it work? Also, I have tried the Thunderbird 'Automatic Account Configuration' help and it does not work.

Cableone, our internet provider, has changed from a Google server to their own server and now my Thunderbird email will not work. They have directions listed to make it work, but this does not work. I have also contacted Cableone's technical support and they say because thunderbird is not their system they have no responsibility to make it work. I prefer to use Thunderbird for my email - how can I make it work? Also, I have tried the Thunderbird 'Automatic Account Configuration' help and it does not work.

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user01229325
user01229325
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Ask your less than helpful provider for the server settings and setup the new account up manually. You want to know IMAP or POP and the name of the server. The port number and if it uses SSL/TLS security. You need the same info for the SMTP server for outbound mail.