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Firefox werkt niet meer. Ik heb Firefox opnieuw geinstalleerd, maar het helpt niet. Zie bijgaand fouten rapport

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hknoester
hknoester
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Bijgaand het fouten rapport Version=1 EventType=APPCRASH EventTime=130629634276188376 ReportType=2 Consent=1 UploadTime=130629634276438390 ReportIdentifier=11d3241e-82e9-11e4-bf91-6c626ded9883 IntegratorReportIdentifier=11d3241d-82e9-11e4-bf91-6c626ded9883 WOW64=1 Response.BucketId=678551791 Response.BucketTable=17 Response.type=4 Sig[0].Name=Naam van de toepassing Sig[0].Value=firefox.exe Sig[1].Name=Versie van toepassing Sig[1].Value=34.0.5.5443 Sig[2].Name=Tijdstempel van toepassing Sig[2].Value=5475e0b9 Sig[3].Name=Naam van foutmodule Sig[3].Value=KERNELBASE.dll Sig[4].Name=Versie van foutmodule Sig[4].Value=6.1.7601.18409 Sig[5].Name=Tijdstempel van foutmodule Sig[5].Value=53159a86 Sig[6].Name=Uitzonderingscode Sig[6].Value=c06d007e Sig[7].Name=Uitzonderingsmarge Sig[7].Value=0000c42d DynamicSig[1].Name=Versie van besturingssysteem DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Landinstelling-id DynamicSig[2].Value=1043 DynamicSig[22].Name=Aanvullende informatie 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Aanvullende informatie 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Aanvullende informatie 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Aanvullende informatie 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe UI[3]=Firefox werkt niet meer UI[4]=U kunt online naar een oplossing voor het probleem zoeken. UI[5]=Online naar een oplossing zoeken en dit programma sluiten UI[6]=Later online naar een oplossing zoeken en dit programma sluiten UI[7]=Het programma sluiten LoadedModule[0]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSLdr32.dll LoadedModule[5]=C:\Windows\syswow64\ole32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\PROGRA~2\WIA6EB~1\Datamngr\datamngr.dll LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll LoadedModule[21]=C:\Windows\system32\dbghelp.dll LoadedModule[22]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[23]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSEng32.dll LoadedModule[24]=C:\Windows\syswow64\urlmon.dll LoadedModule[25]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[26]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[27]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[28]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[29]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[30]=C:\Windows\system32\version.DLL LoadedModule[31]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[32]=C:\Windows\syswow64\normaliz.DLL LoadedModule[33]=C:\Windows\syswow64\iertutil.dll LoadedModule[34]=C:\Windows\syswow64\WININET.dll LoadedModule[35]=C:\Windows\syswow64\USERENV.dll LoadedModule[36]=C:\Windows\syswow64\profapi.dll LoadedModule[37]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[38]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[39]=C:\Windows\syswow64\MSASN1.dll LoadedModule[40]=C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\EFACli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Werkt niet meer ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Bijgaand het fouten rapport Version=1 EventType=APPCRASH EventTime=130629634276188376 ReportType=2 Consent=1 UploadTime=130629634276438390 ReportIdentifier=11d3241e-82e9-11e4-bf91-6c626ded9883 IntegratorReportIdentifier=11d3241d-82e9-11e4-bf91-6c626ded9883 WOW64=1 Response.BucketId=678551791 Response.BucketTable=17 Response.type=4 Sig[0].Name=Naam van de toepassing Sig[0].Value=firefox.exe Sig[1].Name=Versie van toepassing Sig[1].Value=34.0.5.5443 Sig[2].Name=Tijdstempel van toepassing Sig[2].Value=5475e0b9 Sig[3].Name=Naam van foutmodule Sig[3].Value=KERNELBASE.dll Sig[4].Name=Versie van foutmodule Sig[4].Value=6.1.7601.18409 Sig[5].Name=Tijdstempel van foutmodule Sig[5].Value=53159a86 Sig[6].Name=Uitzonderingscode Sig[6].Value=c06d007e Sig[7].Name=Uitzonderingsmarge Sig[7].Value=0000c42d DynamicSig[1].Name=Versie van besturingssysteem DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Landinstelling-id DynamicSig[2].Value=1043 DynamicSig[22].Name=Aanvullende informatie 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Aanvullende informatie 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Aanvullende informatie 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Aanvullende informatie 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe UI[3]=Firefox werkt niet meer UI[4]=U kunt online naar een oplossing voor het probleem zoeken. UI[5]=Online naar een oplossing zoeken en dit programma sluiten UI[6]=Later online naar een oplossing zoeken en dit programma sluiten UI[7]=Het programma sluiten LoadedModule[0]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSLdr32.dll LoadedModule[5]=C:\Windows\syswow64\ole32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\PROGRA~2\WIA6EB~1\Datamngr\datamngr.dll LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll LoadedModule[21]=C:\Windows\system32\dbghelp.dll LoadedModule[22]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[23]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSEng32.dll LoadedModule[24]=C:\Windows\syswow64\urlmon.dll LoadedModule[25]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[26]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[27]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[28]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[29]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[30]=C:\Windows\system32\version.DLL LoadedModule[31]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[32]=C:\Windows\syswow64\normaliz.DLL LoadedModule[33]=C:\Windows\syswow64\iertutil.dll LoadedModule[34]=C:\Windows\syswow64\WININET.dll LoadedModule[35]=C:\Windows\syswow64\USERENV.dll LoadedModule[36]=C:\Windows\syswow64\profapi.dll LoadedModule[37]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[38]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[39]=C:\Windows\syswow64\MSASN1.dll LoadedModule[40]=C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\EFACli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Werkt niet meer ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files (x86)\Mozilla Firefox\firefox.exe

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philipp
philipp
  • Moderator
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hello hknoester, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.