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I'm having an issue with urls in emails not coming in as hotlinks, and needing to cut and paste them to open.

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  • Τελευταία απάντηση από andytoom

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I'm using Thunderbird and one category of emails I receive come when people fill out a form that includes a link to a set of google maps coordinates. If using Outlook, those coordinates, which come in the form of a url, can open with a click, as a hotlink. With Thunderbird, they only come as the url, not hotlinked, and I need to copy and paste to open them. I'd love to be able to just click to open the map in a browser, can anyone help me sort out how to make this happen? Using up-to-date versions of Thunderbird and Chrome as a browser on a Windows 7 machine.

I'm using Thunderbird and one category of emails I receive come when people fill out a form that includes a link to a set of google maps coordinates. If using Outlook, those coordinates, which come in the form of a url, can open with a click, as a hotlink. With Thunderbird, they only come as the url, not hotlinked, and I need to copy and paste to open them. I'd love to be able to just click to open the map in a browser, can anyone help me sort out how to make this happen? Using up-to-date versions of Thunderbird and Chrome as a browser on a Windows 7 machine.

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edited..

Τροποποιήθηκε στις από το χρήστη andytoom

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Thanks, I tried pretty much everything on that list (didn't do safe mode, or standard diagnotics bits suggested at the end, but didn't get results.

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Well, until you've tried Safe Mode, your testing is somewhat incomplete and therefore inconclusive. The point is to check if the issue is caused by an add-on. If you don't check that, you're wasting our time and your own.

I use a "view source with" add-on to open recalcitrant links. For instance, today I mailed a link to a spreadsheet file on the fileserver at work to a colleague, and I found that the link in my "CC: to self" copy wouldn't open by clicking. "View source with" let me nominate Excel as the tool to open it with. Clumsy, but easier than copy-and-pasting an URL.

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Yes, didn't mean to imply that I wouldn't check safe mode, just that I hadn't had time to do so yet. I will and will report back. Other links do come through just fine - only this particular type does not work - but I know it's important to go through all the steps. Thanks.