Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download helper stopped working on youtube

  • 2 ŋuɖoɖowo
  • 21 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

About a week ago, download helper stopped working on all youtube videos. It works perfectly fine on my other laptop so I know it's not an issue with the add-on itself/youtube. The icon doesn't spin when I'm watching anything on youtube, and I've tried watching the same vid on the 2nd laptop and I can download it without any issues. Download helper has no issues at all downloading from other sites just youtube.

I've reinstalled both firefox and download helper multiple times, obviously deleted all cookie and data, which I always delete anyways. I've tried using a new profile on firefox, changed the download location as well. Both laptops has pretty much the same stuff running, in fact the laptop that is working has even more programs/apps ect. yet it is fine.

About a week ago, download helper stopped working on all youtube videos. It works perfectly fine on my other laptop so I know it's not an issue with the add-on itself/youtube. The icon doesn't spin when I'm watching anything on youtube, and I've tried watching the same vid on the 2nd laptop and I can download it without any issues. Download helper has no issues at all downloading from other sites just youtube. I've reinstalled both firefox and download helper multiple times, obviously deleted all cookie and data, which I always delete anyways. I've tried using a new profile on firefox, changed the download location as well. Both laptops has pretty much the same stuff running, in fact the laptop that is working has even more programs/apps ect. yet it is fine.

All Replies (2)

more options

Check out the add on's support site http://www.downloadhelper.net/support-expert.php and make sure you have the most recent version of the add on installed. For more questions please contact the developer of the add on.

more options

Please update your outdated Shockwave Flash 11.9 r900 version.

You can find the latest Flash player versions for Firefox on this page: