Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to migrate profile and merge data

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ Zenos

more options

My PC crashed. I have my profile data on a backup drive. I would like to move the profile, including email, to the computer I am currently using. Both the old profile and current profile have the same ID number. The new computer is running Windows 7 Pro.

I would like to:

1. Copy the old profile to the current computer without destroying the profile on the backup drive. 2. Merge the mailboxes so I have both email from the crashed PC and email received since the crash in the same folders.

Thanks in advance for the assist.

Jared

My PC crashed. I have my profile data on a backup drive. I would like to move the profile, including email, to the computer I am currently using. Both the old profile and current profile have the same ID number. The new computer is running Windows 7 Pro. I would like to: 1. Copy the old profile to the current computer without destroying the profile on the backup drive. 2. Merge the mailboxes so I have both email from the crashed PC and email received since the crash in the same folders. Thanks in advance for the assist. Jared

All Replies (1)

more options

There is no simple way to merge profiles, unfortunately. In your position, I would import the mbox files into the new profile from the old one, using https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

Browse your old profile and get familiar with its contents. You'll find a folder tree for each account, and each will have a series of files with names like "Inbox" which represent your old folders. You do not need the accompanying index files such as "Inbox.msf".

I would do my best to avoid being in your position, by starting any new installation of Thunderbird with a copy of the old profile, rather than letting it create a new empty profile. Perhaps next time…

Zenos trɔe