Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozilla support password reset fails

  • 1 ŋuɖoɖo
  • 7 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Ricky Rosario

more options

I had old account RichardBollinger with email <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple password resets also failed. I would get the link and click on it. Then change my password. Then try to use in to login. No dice. Please delete that account as it has become corrupted. I will continue with this one. Please fix this problem before I run out of email addresses.

I had old account RichardBollinger with email <!-- [email protected] --> <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple password resets also failed. I would get the link and click on it. Then change my password. Then try to use in to login. No dice. Please delete that account as it has become corrupted. I will continue with this one. Please fix this problem before I run out of email addresses.

Moses trɔe

All Replies (1)

more options

Hi Rick,

I just emailed you some information at that email address. Hope that helps!