Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

What is the web site? And the program? Is it something you are trying to install into Firefox, or download to your computer? What was the message you got?

Is this about installing extensions or something else?

Do you really want to install this software and is it a reliable (trusted) source?

You can inspect and manage the permissions for all domains on the about:permissions page or for the domain in the currently selected tab by clicking the "Site Identity Button" (globe/padlock) on the location bar and "More Information" to open "Page Info" and go to the Permissions tab.

• https://support.mozilla.org/kb/how-do-i-manage-website-permissions
• Tools > Page Info > Permissions

You can delete the permissions.sqlite file to reset all permissions.