Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

services.sync.syncInterval is reset/overwritten when I 'Sync Now'

  • 8 ŋuɖoɖowo
  • 6 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

Hi,

I use Firefox sync with multiple devices and I wanted to reduce the sync interval so that my stuff gets sync'ed more frequently.

Note I sync "Add-Ons", "Bookmarks" and "Preferences" between devices.

If I go into the about:config preferences and change the "services.sync.syncInterval" value from the default 3600000 to 60000 I see the value change.

HOWEVER if I then perform a "Sync Now" from the menu I immediately see the "services.sync.syncInterval" value reset to 3600000.

I was expecting that the 60000 would instead be sync'ed across to all my devices and would remain.

Can someone please advise how I might resolve this?

Appreciate any help, thanks for reading!

Hi, I use Firefox sync with multiple devices and I wanted to reduce the sync interval so that my stuff gets sync'ed more frequently. Note I sync "Add-Ons", "Bookmarks" and "Preferences" between devices. If I go into the about:config preferences and change the "services.sync.syncInterval" value from the default 3600000 to 60000 I see the value change. HOWEVER if I then perform a "Sync Now" from the menu I immediately see the "services.sync.syncInterval" value reset to 3600000. I was expecting that the 60000 would instead be sync'ed across to all my devices and would remain. Can someone please advise how I might resolve this? Appreciate any help, thanks for reading!

All Replies (8)

more options

hello, i suspect this is a setting which is getting pushed to clients during the sync process by the server for load-balancing stuff, controlled maintenance periods, etc.

https://twitter.com/mozservices/status/373108653693235200

more options

philipp thank you very much for taking the time to reply.

If I understand what you've said correctly, you're suggesting that Mozilla are undertaking some scheduled maintenance to servers and so are temporarily forcing users syncInterval to 12 hours?

However, having taken a look at Twitter, that maintenance and the 12 hour sync force finished over a month ago...

https://twitter.com/mozservices/status/373242687320641536

more options

FYI also just found another report from a user experiencing the same thing:

https://mail.mozilla.org/pipermail/services-dev/2013-April/001735.html

more options

hey, no this was only meant as an example that the sync interval is controlled by the server side (the tweet shouldn't indicate that there is an ongoing maintenance currently).

edit: but i'm not entirely sure on how that preference is intended to work and what should happen when a user sets a custom value either...

philipp trɔe

more options

See:

Looks that is is derived from the services.sync.scheduler.singleDeviceInterval pref.

this.singleDeviceInterval = Svc.Prefs.get("scheduler.singleDeviceInterval") * 1000;
  
get syncInterval() Svc.Prefs.get("syncInterval", this.singleDeviceInterval),
set syncInterval(value) Svc.Prefs.set("syncInterval", value),
more options

Thanks for your reply cor-el but unfortunately setting the "singleDeviceInterval" value seems to make no difference to resetting of the syncInterval, its always reset to 3600000 regardless.

more options

This is insanely annoying, and apparently has been doing it for awhile. Firefox's sync is about a joke, I can't depend on it to sync in a timely matter, can't change the interval without being reset, none of the interface settings sync, so I have to make changes at work anytime I change them at home, this is just annoying. Chrome's syncing is awesome. I switched back to firefox because of user interface customizations, and general privacy concerns, but I'm very close to just switching to chromium. Sync is one of the biggest features a browser can have, and firefox's is a joke compared to chromes.

more options