Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Warning: Google search for "Firefox questions"...

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ user633449

clintondyches
clintondyches
more options

WARNING: The first hit by Google for "firefox questions" is a paid ad for JustAnswers.com. It seems innocent enough as the web address shown is "firefox.justanswer.com/" - looks like a Firefox affiliate, right? WRONG - I thought that it was a Mozilla site and entered CC information: I was promptly charged $58 and my question was not answered. I finally got a refund but this is one of those instances where a Google ad gives a link with a spurious "address" and can get your money (if you're stupid enough as I was).

'''WARNING:''' The first hit by Google for "firefox questions" is a paid ad for JustAnswers.com. It seems innocent enough as the web address shown is "firefox.justanswer.com/" - looks like a Firefox affiliate, right? WRONG - I thought that it was a Mozilla site and entered CC information: I was promptly charged $58 and my question was not answered. I finally got a refund but this is one of those instances where a Google ad gives a link with a spurious "address" and can get your money (if you're stupid enough as I was).

All Replies (1)

user633449
user633449
more options

Another reason I never click on Ads in Google search results. I'm sorry this happened, but unfortunately Google is the one that maintains ad listings in their search results. you can try to report the ad (I can't find the link to do that at right now, but I know a process exists), but this is a case where a user will have to just use their judgement and not click on ads in search results.

The only Official Firefox support site (which never charges for anything ever) is support.mozilla.org. there are some community based support sites, but none of them will ever ask you for your credit card information. If you do get asked for credit card information on any website, don't enter it unless you are making a purchase or payment for something you know you want to purchase.