Silverlight is installed, but does not work
I am trying to attend an online class that uses Silverlight to broadcast to participants. I have installed Silverlight, the Silverlight website confirms I have it installed, I have restarted my computer and Firefox, but when I log into the course, I am prompted to download Silverlight.
I am missing my class. What can I do?
I am trying to attend an online class that uses Silverlight to broadcast to participants. I have installed Silverlight, the Silverlight website confirms I have it installed, I have restarted my computer and Firefox, but when I log into the course, I am prompted to download Silverlight.
I am missing my class. What can I do?
All Replies (2)
Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
I'm not seeing a recent Silverlight (4 or 5) plugin in your system details list.
Is the plugin that shows as 1.0.30715 the Silverlight 1.0.30715 plugin?
In that case you may be out of luck if the website requires a later Silverlight version that isn't available for your PowerPC computer.