Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I have tried uninstalling and reinstalling Firefox several times. Every time I try to open Firefox I get an error message saying "Close Firefox"," A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

  • 2 ŋuɖoɖowo
  • 12 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ dougdwr

dougdwr
dougdwr
more options

I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,

"Close Firefox"

"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying, "Close Firefox" "A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Ŋuɖoɖo si wotia

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Xle ŋuɖoɖo sia le goya me 👍 3

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

dougdwr
dougdwr Biabia la
more options

That solved the problem. Thank you very much!!!!