Firefox will not open Facebook since facebook changed format, what can I do?
My Firefox home page is Fasebook. It worked fine until Facebook changed their format on 9/20/2011. Other sites work OK. How can this be fixed?
My Firefox home page is Fasebook. It worked fine until Facebook changed their format on 9/20/2011. Other sites work OK. How can this be fixed?
All Replies (3)
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
After clearing all cache and cookies Firefox accessed Facebook just fine.
Thank you so much.
You're welcome