Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Miami Herald and El Nuevo Herald de Miami show up in HTML code instead of words and pictures -- only since *&^%! update. What to do?

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Earlier today, I was trying to read articles that showed up on the screen with a whirly pattern of HTML code superimposed upon;, and obscuring, the text. Enough! I switched to Chrome. But I really like Firefox better so, stupid me, I tried again. This time the text of the article I wanted reverted to HTML code ONLY and hung the Firefox program altogether. The URL for this last escapade appears below. Blame the Miami Herald or El Nuevo Herald if you want, but I'm going to be asking about a passel of other problems of different types that I've encountered since your *&^%$!!! nag screen impelled me to "upgrade."

Earlier today, I was trying to read articles that showed up on the screen with a whirly pattern of HTML code superimposed upon;, and obscuring, the text. Enough! I switched to Chrome. But I really like Firefox better so, stupid me, I tried again. This time the text of the article I wanted reverted to HTML code ONLY and hung the Firefox program altogether. The URL for this last escapade appears below. Blame the Miami Herald or El Nuevo Herald if you want, but I'm going to be asking about a passel of other problems of different types that I've encountered since your *&^%$!!! nag screen impelled me to "upgrade."

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).