Installed latest version of 3.6 on 4/3/11. numerous crashes since
Used Firefox for about 8 years. On Mrch 4th installed latest version of 3.6. Since had numerous crashes. Never had problem before. Running under Windows XP
All Replies (5)
I have exactly the same. Sometimes it crashes even in Safe Mode. However, it may have something to do with Proxy or connection quality. When I disconnected VPN/Proxy (poor quality connection I had today) it started to work well.
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
All reports have URL starting with:
https://crash-stats.mozilla.com/report/index/
and then one of those :
bp-b0d0fe14-c063-4d0c-a4c7-059de2110308
bp-f6d5d57f-1fba-4f55-a176-884e82110308
bp-d3dee990-e85c-43cd-9fea-c5cf22110308
bp-a4d90c11-3c36-407c-a6f9-a9e912110308
7c6673af-158b-460b-933b-0c3c8eebfeb9
24618be8-4c88-4f21-b2ea-64e81bb5b370
bp-1149b502-c423-49d6-a075-75e862110308
bp-04f99a4a-e5cb-4b6b-bef7-505cb2110308
bp-9f2b56ad-7016-4078-9647-06d2b2110308
bp-1c86a2b1-cd86-44b0-8723-ea6c52110308
bp-40cf4c9d-f722-4216-8932-6bfc22110308
bp-9f291d97-5800-440b-82d6-131ca2110308
bp-315d9eda-decb-4ae0-927f-ccacb2110308
bp-68b1f8ea-c602-4cd1-8d7f-6e0052110308
bp-3033c245-6188-4785-b838-a694b2110304
bp-988b563d-ebed-4c42-aae7-25f7d2110304
bp-a93cb815-6f27-417d-a66b-e6ac82110304
bp-db8f75e0-8436-45b0-aaae-de2aa2110304
bp-07bf2d58-1b56-467d-8e8a-566d42110304
bp-55d0d053-f54d-43af-9506-0a78a2110304
7ecfa3ff-0d4e-4ab7-aece-3c9abcb8f815
5e0b079c-7cdb-48a8-ba69-ac6fdddbac55
bp-05a02a3d-6e5a-456c-913b-b5cb92110303
bp-f25a55be-3c89-4e89-a45f-9c0292110303
bp-b429c88f-0fe3-4f51-9cbe-7f99b2110303
bp-e330461a-c180-48cd-a367-91d732110303
bp-6f0098d1-c9d1-42c1-96e5-421eb2110303
1f9b3fe1-b08c-44c9-ac46-cf68d848c2e1
bp-edce604d-3570-4481-b8fd-bc0e92110303
These are not all crashes - I stopped sending the report 'cause takes to much time.
nuxar trɔe
Hi again.
Ok. Seems, I managed to fix it, however, it's difficult to say how exactly:). What I did is:
- I removed everything Adobe's from Firefox and OS.
- I took sysinternals/autoruns.exe and I removed everything that looked as Adobe's (not too deep – classes, dlls I did not touch) .
- From autoruns, I removed also everything MS Office Groove – like. Don't ask me why. I just did not like it.
- And I did some general autoruns cleansing as well – it's always good to do.
- Then I tested if FF was still crashing and it wasn't.
- Then, I installed Adobe Reader but not the newest version but some 10.0.x (downloaded from "older versions link").
So now I have Flash plugin v10.0 r32 and Adobe Reader 10.0.1 and everything works without any crashes.
Aha – I can only imagine how it was connected to VPN, proxy, etc – I did not do anything about it.
nuxar trɔe
Nuxar as I mentioned I just installed the lattest version of Firefox and it's working fine. Your solution may have worked but was way too complicated for me.
Thanks for your reply though.
dycon