Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not download news / information articles in text. Why and how do I fix it??

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

I could download news or information articles in text and then change the text of the article to present information as I wanted/needed.

  What I get now is a page of continous text with no breakes or paragraphs etc. I also can not manipulate or make any changes to what is downloaded.
  What happened and how do I fix the problem??
  This problem happened close to the time that FireFox last updated.
I could download news or information articles in text and then change the text of the article to present information as I wanted/needed. What I get now is a page of continous text with no breakes or paragraphs etc. I also can not manipulate or make any changes to what is downloaded. What happened and how do I fix the problem?? This problem happened close to the time that FireFox last updated.

All Replies (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems